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Domio Apartments
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Via G.B. Barsuglia Vecchiano 56019
[email protected] 

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Terms and conditions

Welcome to Domio. Transparency and your peace of mind are our top priorities.
To ensure a flawless stay, please review our simple rules:

Booking & Cancellation: Your reservation is secure. Payment timelines and cancellation or refund policies depend exclusively on the rate selected at checkout.

Check-in & Check-out: To guarantee a perfectly clean apartment, check-in is available from 15:30. We kindly ask you to vacate the accommodation by 10:00 on your departure day.

Respecting the spaces: We entrust our homes to you with care. Please respect the neighbors' rest, do not host parties, and strictly observe the no-smoking rule inside the apartments.

Assistance: For any unexpected event or need, the Domio team is at your complete disposal before, during, and after your stay.

Privacy policy

Your privacy is safe with Domio.
We know how important the security of your personal and financial data is. We treat it with the utmost seriousness, in full compliance with the European Privacy Regulation (GDPR).

No spam, just utility: We use your data (name, contacts, payment details) exclusively to process your booking, manage your stay, and fulfill legal obligations (such as the mandatory registration with local authorities).

Secure payments: Our Booking Engine uses advanced encryption protocols. Your credit card details are protected by the highest banking security standards and are never saved in plain text in our systems.

Zero sharing: Domio does not sell, rent, or share your personal data with third parties for advertising or marketing purposes.

Specific Information for Domio Property Management App
The Domio Property Management App, available for download on the App Store and Google Play, is used by the user to access doors within the facility and may request the use of the user's location. If explicitly requested by the application, this permission is solely for ensuring its proper technical functioning. User location data is not collected by the data controller.